WHAT DO I DO IF MY TRACKING NUMBER WON'T WORK?If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your order has been shipped out & Delivery Status should update within a few days.
Tracking numbers will often only begin to become active when the item has arrived in the country of delivery.
WHY HAVEN'T I RECEIVED A TRACKING NUMBER?
Depending on the value of your purchase and shipping options chosen at checkout, your package may not include a Tracking Number. If this is the case, you will only be informed once your Order has Shipped via email. Orders over $15 generally have available tracking.
For further information and assistance, please visit our contact page, and one of our support representatives will be there to assist you.